When you contact Split Pay support, we may ask you to verify your identity even though you're already logged in. The articles below explain why, what we'll ask, and — just as importantly — what we will never ask for.

This sub-section also covers how to tell if you're really talking to Split Pay support (scammers do impersonate Split Pay), how to find the email tied to your account if you've forgotten it, and how to escalate a formal complaint or legal issue.