How do I turn on credit reporting?

Three steps in the Split Pay app:

  1. Open the app and go to Settings

  2. Select Credit Reporting

  3. Toggle it on and agree to the terms

That's it. Reporting starts with your next payment cycle.

To also report your past Split Pay payments retroactively (so you get credit for the on-time rent you've already paid):

  • Make sure your full address or building name is in your account profile

  • That's a requirement for retroactive reporting

If your address is on file when you opt in, we'll automatically report your previous successful Split Pay payments — usually within 1–2 billing cycles.

Worth knowing:

If you can't find the setting or hit an error, contact our Support team.