Does my landlord, lender, or servicer need to approve Split Pay?

For most Split Pay setups, no — your landlord, lender, or servicer doesn't need to sign up, approve, partner with us, or know anything about Split Pay.

For portal-based payments (your resident portal for rent, your mortgage servicer's portal, or your auto loan servicer's portal):

  • You add Split Pay account and routing numbers to their portal

  • They receive your full payment on your due date

  • The only thing they might notice is the payment coming from Evolve Bank & Trust — our banking partner — instead of your personal bank

That's it. No partnership, no opt-in, no approval flow.

For direct rent payments (where Split Pay sends the payment to your landlord directly):

This one's a bit different. Your landlord doesn't need to sign up or partner with anything, but they will need to accept each payment when we notify them. Accepting is one click — it just confirms they're okay receiving the payment. They still get the full rent amount on time.

If you want to tell them about it: you can, but for portal payments you don't have to. For direct payments, see the FAQ on What should I tell my landlord about Split Pay? (Direct renters).

If they push back when they see it: see the FAQ on My landlord said they don't accept Split Pay — what do I do?.