What if I can't pay by the new date I picked?

Don't let the payment fail — committing to a path early, before the date arrives, is what protects your Split Pay account.

Important timing:

  • You can move your second payment date again yourself from the pay-now link in our texts and emails — as many times as you need, up to 4 business days past your original due date (weekends and bank holidays don't count)

  • After that, get in touch with us before your new date arrives — there are a few ways we can help

The worst option is letting the payment just fail. If it fails:

  • You may get hit with NSF or overdraft fees from your bank

  • Your account stays frozen until the balance is resolved

  • The longer it sits, the harder it gets to fix

  • Eventually the balance may be referred to an external collections agency

Waiting it out is the only option that consistently makes things worse.

Still need help?