More than you might think — you don't need that inbox to keep using Split Pay.
Get notifications somewhere you can see them. We may be able to change the email where your Split Pay notifications are sent, no inbox access needed. Contact our team to verify your identity by text — a secure selfie link, then a check of your name and date of birth. The email you sign in with stays the same.
Keep your payments running. Your second Split Pay payment runs automatically from the debit card or checking account already connected to your account. Payments can only run from methods already on your account, so keep at least one funded.
You sign in with email and password? You can still sign in as long as you know your password — the inbox is only needed for a reset. If you've forgotten the password too, we may be able to verify your identity by text and send a password reset link the same way.
You signed up with Google or Apple and lost that email? Restoring sign-in or changing your notification email isn't something we're able to do right now. Soon you'll sign in with your phone number instead of an email — that resolves this entirely. In the meantime, your payments keep running from the payment methods already on your account.
Note for Apple users: If you signed up with "Sign in with Apple," your account email may show as either your iCloud address or a private relay address (something like xxxxx@privaterelay.appleid.com). Both are valid — Apple's private relay forwards email to your real iCloud inbox without exposing it.
Contact our team with a note about what you need — notifications, a payment, or sign-in — and we'll take it from there.