The email you sign in with can’t be changed, and in most cases you won’t need to change it — soon you won’t log in with an email at all, so it won’t matter day to day.
Our advice: keep your account exactly as it is. The account tied to your current email is your Split Pay account, with your eligibility, Split Pay account and routing numbers, and history on it.
The two exceptions: if you’ve completely lost access to that email, or you believe it’s been compromised, contact us at splitpay.com/help. If you sign in with an email and password and can’t get into that inbox, we may be able to verify your identity by text (a secure selfie link, then a check of your name and date of birth), send you a password reset link the same way, and update the email where your Split Pay notifications are sent — the email you sign in with stays the same. If you sign in with Google or Apple, we can’t change the email on your account right now. For anything else, leave it be — you lose nothing by keeping it.