Reply STOP to one of our marketing texts. But before you do, there's an important catch:
⚠️ STOP only stops texts from the number you reply to — not every Split Pay text. Other Split Pay numbers may still text you. If the number you reply to also sends your login verification codes, those stop too, and you may not be able to log into your Split Pay account. Multi-factor authentication is required and uses SMS, so blocking the texts that carry your codes blocks login.
Because STOP works number by number, opting out of marketing doesn't turn off texts from our other numbers. If you don't want marketing texts but need login access, your options are:
Keep getting both, and ignore the marketing ones
Reply STOP to a marketing text, and if your login codes stop too, text START to that same number to turn them back on (which also restores marketing texts from that number)
Opting out of texts only changes how we contact you — it doesn't cancel your scheduled payments.
If you replied STOP and now can't log in, see the FAQ on I texted STOP and now I can't get my Split Pay login codes. How do I fix this?.