I accidentally created two Split Pay accounts. How do I fix it?

It's already fixed. Split Pay moved every customer to one main account — if you ended up with two in the past, the duplicate was closed automatically, and everything that matters lives on your main account: eligibility, payment account numbers, history.

You don't need to do anything. When you sign in, we'll point you to your main account's email if you enter a different one.

  • Not sure which is your main account? Start signing in — the screen shows you the email of your main account.

  • Think we kept the wrong one? We can fix that. Contact our Support team and after verifying your identity, we can make the other account your main one.

  • The closed duplicate shows as suspended — that's expected. It stays closed so a duplicate can't come back.

A second account can't be created anymore, so this won't happen again.

Still need help?