The fastest way to get help is the Split Pay virtual assistant — it can handle almost anything you'd ask, from payment questions to account issues to verification troubleshooting.
How to reach it:
In the Split Pay app — tap Help from your Split Pay account
Or head to splitpay.com/help
For more personal or higher-touch needs:
If the virtual assistant can't fully resolve what you're working through, you'll be smoothly transferred to our human support team. No need to repeat yourself — the conversation context comes with you.
Current hours and contact methods are always available at splitpay.com/help. Hours can change with holidays and seasonality, so checking there gives you the most accurate info.
A tip: try the virtual assistant first even if you think your situation is unique. It's faster than you'd expect, and it'll route you straight to a human if it needs to.