Get in touch with us. After three failed verification attempts, your case automatically goes to our compliance department for manual review.
What happens next:
We open a manual review case for you
Compliance reviews everything you've submitted within one business day
They reach out to you directly — either confirming your approval or letting you know what to correct
You don't need to contact us again. Compliance will reach out. Re-contacting can actually slow things down.
You also shouldn't try to restart verification on your own at this point (more on this below). Trying again can void the review that's already in progress.
If you've reached this point, you've done your part. Just wait for compliance to follow up.