I can't access my Split Pay account — can I just create a new one?

Probably not — and if you try, the system will detect it. Split Pay only allows one account per person (tied to your phone number and Social Security Number), so when you try to sign up again with the same details, you'll be blocked with a "phone number already in use" message.

Better options if you can't access your original account:

If you genuinely have a different Social Security Number — for example, if a previous attempt used the wrong one — that's a rare case. Contact support and we'll route it to the right team.