Often yes — and the sooner you act, the more options you have. What you can do depends on the type of payment and how far along it is. Here's the baseline; tap through for the full step-by-step.
A direct payment to your landlord
Before your landlord accepts it: cancel or change it yourself using the cancel/change link in your confirmation email, your text reminder, or your Split Pay account at splitpay.com/home.
After they accept but before it processes: contact our Support team right away — there's a daily 4pm ET cutoff.
Once it's processing: we can't cancel it.
Full details: Can I cancel a scheduled direct payment to my landlord?
A portal, lender, or servicer payment
We can't stop these from our side — your portal controls when the payment is pulled. Cancel or modify it in your portal, lender, or servicer (or turn off autopay there).
Once it's processing, it can't be reversed. If it already reached them, ask them to return it and we'll automatically refund your card in 3–5 business days.
Full details: Can I cancel a portal payment that's already processing?
Not sure where your payment is in the process? Log in at splitpay.com/home to see where it stands.