My portal is asking for a voided check — what do I send instead?

There's no voided check for your Split Pay account because everything is processed electronically — but we can provide an official statement from our banking partner that serves the same purpose.

If your portal just needs your Split Pay account and routing numbers, you can view them anytime at splitpay.com/account/split-pay-numbers. If it specifically requires a document, here's how the statement works.

Why no voided check: your Split Pay account is a digital payment processing service. There are no physical checks, no check images, no cancelled checks — none of that exists for digital accounts.

What we provide instead:

An official statement from our banking partner that shows:

  • Your routing number

  • Your account number

  • Any micro-deposits we've sent for verification

  • Official banking partner letterhead

Most portals accept this in place of a voided check.

How to request it:

Get in touch with us and let us know your portal needs verification documentation. We'll create the request on our end — the statement takes 1–2 business days to prepare. We'll email it to you when it's ready.

If your portal rejects the statement and insists on a check image:

A few things to try:

  • Submit the statement anyway and explain it's from a digital payment service

  • Ask your portal's support whether they accept verification documents from electronic payment services

  • Ask if they have an alternative verification process for ACH or e-check payments

Many portals have updated their requirements to accept statements from digital payment services like Split Pay. If yours hasn't and won't budge, let us know — we'd like to track which portals are still requiring physical checks.

Still need help?