My portal is asking for a voided check — what do I send instead?

There's no voided check for your Split Pay account because everything is processed electronically — but we can provide an official statement from Evolve Bank & Trust that serves the same purpose.

Why no voided check: your Split Pay account is a digital payment processing service. There are no physical checks, no check images, no cancelled checks — none of that exists for digital accounts.

What we provide instead:

An official statement from Evolve Bank & Trust (our banking partner) that shows:

  • Your routing number

  • Your account number

  • Any micro-deposits we've sent for verification

  • Official banking partner letterhead

Most portals accept this in place of a voided check.

How to request it:

Get in touch with us and let us know your portal needs verification documentation. We'll create the request on our end — the statement takes 1–2 business days to prepare. We'll email it to you when it's ready.

If your portal rejects the statement and insists on a check image:

A few things to try:

  • Submit the statement anyway and explain it's from a digital payment service

  • Ask your portal's support whether they accept verification documents from electronic payment services

  • Ask if they have an alternative verification process for ACH or e-check payments

Many portals have updated their requirements to accept statements from digital payment services like Split Pay. If yours hasn't and won't budge, let us know — we'd like to track which portals are still requiring physical checks.